Terms of Service

MijnKnipbeurt: the booking platform available at mijnknipbeurt.nl.

Salon: the independent business (barbershop, hair salon) that manages a profile, calendar, and booking page through MijnKnipbeurt.

Customer: the person booking an appointment with a salon through MijnKnipbeurt.

Platform: the website and all associated functionality of MijnKnipbeurt.

These terms apply to all use of the platform, by both salons and customers.

MijnKnipbeurt provides the platform on which a salon manages its own calendar, services, and team, and on which a customer books an appointment directly with that salon.

Every salon is solely responsible for the content of its profile, the quality of its service, and its own cancellation and deposit policy. MijnKnipbeurt is not a party to the appointment itself and currently does not collect payments on behalf of salons.

You are responsible for the accuracy of the information you enter, and for keeping your login details confidential. Staff PINs are set and managed by you as the owner.

A booking is formed once the customer confirms it and both the phone number and email address have been verified with a code. MijnKnipbeurt then sends an electronic confirmation by SMS and by email.

A phone number and an email address are both required to book an appointment, and both are verified with a one-time code before the booking is finalized. This is meant to prevent fake bookings and ensure a salon can always reach a customer.

Cancellation and deposit policies are shown per salon on that salon's booking page and form part of the agreement between customer and salon.

You may not use the platform for unlawful purposes, to place fake bookings, or to disrupt the security or operation of the platform.

All rights to the platform itself (including the MijnKnipbeurt brand) remain with MijnKnipbeurt.

We make an effort to keep the platform available but do not guarantee uninterrupted availability.

MijnKnipbeurt is not liable for damages arising from a salon's own service delivery, or from a salon or customer failing to honor an appointment.

To the extent permitted by law, MijnKnipbeurt's liability for other damages is limited to the amount the relevant salon paid for use of the platform in the twelve months preceding the event causing the damage.

A salon indemnifies MijnKnipbeurt against claims from customers or third parties related to that salon's own service delivery.

For how we handle personal data, see the privacy policy. With respect to customer data, MijnKnipbeurt acts as a processor on behalf of the salon.

You can report complaints about the platform via support@mijnknipbeurt.nl. We aim to respond within seven days.

We may update these terms from time to time. The date at the top of this page shows when they were last updated.

These terms are governed by Dutch law. Disputes are submitted to the competent Dutch court, unless mandatory law provides otherwise.